Added: Info re: Firewalls

diff --git a/lang/en/docs/faq.html b/lang/en/docs/faq.html
index 53c15a375972c694dd67fa0d13e512d371ad4782..559a7c967cdf638d4bab5fcb6eb4e062690bcb74 100644 (file)
--- a/lang/en/docs/faq.html
+++ b/lang/en/docs/faq.html
@@ -111,6 +111,12 @@
   anything, then try posting your question into the appropriate forum - somebody will 
   usually be able to help you.</p>
 
+<p class="normaltext">If you have tried a number of solutions without resolving an issue,
+and you are running behind a firewall, it may be advisable to try re-configuring your
+firewall to ensure that it is not blocking a required function or necessary communication.
+Firewalls very rarely cause problems with Moodle but are occasionally responsible for
+reduced functionality due to a mis-configuration in the firewall settings.
+
 <p class="normaltext">Use this list to jump to the appropriate answer below:</p>