Moodle Docs: Frequently Asked Questions (FAQ)

From e317d049191558993f4884feaf8c24c709c6311c Mon Sep 17 00:00:00 2001 From: moodler Date: Sat, 26 Apr 2003 05:24:07 +0000 Subject: [PATCH] Cleaned up, with additions --- lang/en/docs/faq.html | 200 +++++++++++++++++++++++++++++++----------- 1 file changed, 147 insertions(+), 53 deletions(-) diff --git a/lang/en/docs/faq.html b/lang/en/docs/faq.html index 9cb1de5282..af9a7fd69a 100644 --- a/lang/en/docs/faq.html +++ b/lang/en/docs/faq.html @@ -1,61 +1,155 @@ - - Moodle Docs: Frequently Asked Questions (FAQ) - - - + +Moodle Docs: Frequently Asked Questions (FAQ) + + + + + - +

Frequently Asked Questions (FAQ)

This page contains some of the most frequently asked questions with their - answers. If you have a problem it may be quickest to check this page first.

- +

This page contains some of the most frequently asked questions + with their answers. If you have a problem it may be quickest to check this page + first.

If you don't find the answer here try the Using + Moodle course on moodle.org, and search the forums for keywords. You may + have to try a few different search phrases before you find a resolution.

If you still can't find any answers try posting your question + on the appropriate forum in Using + Moodle - someone should be able to help you.

Installation problems

PHP - is it installed and what version do + I have?

Why are all my pages blank?

My pages show fatal errors such + as : call to undefined function: get_string()

Why do I keep getting error messages + about "headers already sent"?

I keep getting this error: Failed + opening required '/web/moodle/lib/setup.php'

General problems

Whenever I try to access or view + a file that I uploaded, I get an error "File not Found"

Cannot access uploaded files

-
Question: I have a strange problem with my new installation of Moodle. Whenever I try -to access or view an uploaded resource, whether in the "Files" menu or on the course page, -I get a 404 error like this one: -
-Not Found
-The requested URL /moodle/file.php/2/myfile.jpg was not found on this server. +
Installation problems
+
Most questions people have are related to installation, and most of these are + related to the editing of config.php file. Following the installation + instructions carefully will usually result in a perfectly working system. + Here are some of the most common problems that are encountered:
+

+
PHP - is it installed and what version + do I have?
+
+
Make a new file on your web site called info.php, containing the following + text, and call it from your browser:
+ +
      <?PHP phpinfo() ?>
+
+
If nothing happens then you don't have PHP installed. See the + installation docs for some information about where to download it for your computer.
+
Why are all my pages blank?
+
Check the dirroot and/or dataroot in config.php. You must use + complete, absolute pathnames:
+
eg $CFG->dirroot = "d:\inetpub\sites\www.yoursite.com\web\moodle";
+
eg $CFG->dataroot = "d:\inetpub\sites\www.yoursite.com\database\moodle";
+

+
My pages show fatal errors such + as : call to undefined function: get_string()
+
If you see errors like:
+
Parse error: parse error, unexpected T_VARIABLE in c:\program + files\easyphp\www\moodle\config.php on line 94
+ Fatal error: Call to undefined function: get_string() in c:\program files\easyphp\www\moodle\mod\resource\lib.php + on line 11
+
then it's likely you have left out a semi-colon or ending quote + from a line in config.php (previous to line 94).
+
Another reason could be that you have opened config.php in a + program like Word to edit it, and saved it as a HTML web page, instead of a + proper text file.
+

+
Why do I keep getting error messages + about "headers already sent"?
+
If you see errors like this:
+
+
Warning: Cannot add header information - headers already sent + by (output started at /webs/moodle/config.php:87) in /webs/moodle/lib/moodlelib.php + on line 1322
+
Warning: Cannot add header information - headers already + sent by (output started at /webs/moodle/config.php:87) in /webs/moodle/lib/moodlelib.php + on line 1323
+
Warning: Cannot add header information - headers already + sent by (output started at /webs/moodle/config.php:87) in /webs/moodle/login/index.php + on line 54

-
-
- +
You have blank lines or spaces after the final ?> in your config.php + file. Sometimes text editors add these - for example Notepad on Windows - so + you may have to try a different text editor to remove these spaces or blank + lines completely.
+
I keep getting this error: Failed + opening required '/web/moodle/lib/setup.php'
+
In your config.php, the setting that you use for the dirroot + variable must be the complete path from the root of your server's hard + drive.
+
Sometimes people only use the path from their home directory, + or relative to the root of the web server directory.
+

+
General problems
+
Whenever I try to access or view + a file that I uploaded, I get an error "File not Found"
+
For example: Not Found: The requested URL /moodle/file.php/2/myfile.jpg + was not found on this server.
+
Your web server needs to be configured to allow the part of + the URL after a script name to be passed directly to the script. This is usually + enabled in Apache 1, but is usually disabled by default in Apache 2. To turn + it on, add this line to your httpd.conf, or to a .htaccess file in your local + directory (see the Install documentation + for more details):
-
-
Answer: Your web server needs to be configured to allow the part of the URL -after a script name to be passed directly to the script. This is -usually enabled in Apache 1, but is usually disabled by default in -Apache 2. To turn it on, add this line to your httpd.conf, or to -a .htaccess file in your local directory (see the -Install documentation for more details): - -
-
-     AcceptPathInfo on
-
-
- -
Note, this will ONLY work for Apache versions 2.x. - -
If you are not using Apache 2 and you still have this problem (unlikely) then you - can switch Moodle to use an alternative method. The disadvantages are a slight loss of - performance for your users and you won't be able to use relative links - within HTML resources. -
To use this alternative method: login as Admin, go into the "Configure Variables" page - and change the setting for "slasharguments". You should now be able to - access your uploaded files.
+
+     AcceptPathInfo on
- - - - +
Note, this will ONLY work for Apache versions 2.x.
+
If you are not using Apache 2 and you still have this problem + (unlikely) then you can switch Moodle to use an alternative method. The disadvantages + are a slight loss of performance for your users and you won't be able to use + relative links within HTML resources.
+
To use this alternative method: login as Admin, go into the + "Configure Variables" page and change the setting for "slasharguments". + You should now be able to access your uploaded files.

+
Suggest + a new FAQ (include the answer!)
+
+
Thanks to John Eyre for helping to maintain this + FAQ.
+
Moodle Documentation
+
Version: $Id: faq.html,v 1.6 2003/03/30 13:54:28 + moodler Exp $
- -

-
Moodle Documentation
-
Version: $Id$
- - + -- 2.39.5